During the study period, Healthgrades 2018 Patient Safety Excellence Award recipient hospitals demonstrated excellent performance in safety provided for patients in the Medicare population.

Richmond, VA (May 8, 2018) - HCA Virginia Hospitals announced today that they are recipients of the Healthgrades 2018 Patient Safety Excellence Award, a designation that recognizes superior performance of hospitals that have prevented the occurrence of serious, potentially avoidable complications for patients during hospital stays.

Henrico, Parham and Retreat Doctors’ Hospitals and John Randolph Medical Center received this designation, placing each hospital among the top 5 percent of all short-term acute care hospitals reporting patient safety data for its excellent performance as evaluated by Healthgrades.

“Our medical and clinical staff do an outstanding job ensuring that our patients and their families are taken care of and provided with the safest and highest quality care that we can offer,” said Ann Latstetter, vice president of quality, HCA Capital Division. “This recognition is validation that our approach to patient-centered care works. We put our patients first and are proud to see our staff recognized for their unwavering commitment to high-quality compassionate care.”

During the 2014 to 2016 study period, Healthgrades found that patients treated in hospitals receiving the Patient Safety Excellence Award were, on average:

  • 55.6 percent less likely to experience an accidental cut, puncture, perforation or hemorrhage during medical care, than patients treated at non-recipient hospitals
  • 52.4 percent less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals
  • 62.8 percent less likely to experience catheter-related bloodstream infections acquired at the hospital, than patients treated at non-recipient hospitals 

  • 54.3 percent less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals[1]

During the study period, Healthgrades 2018 Patient Safety Excellence Award recipient hospitals demonstrated excellent performance in safety provided for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) for 13 patient safety indicators defined by the Agency for Healthcare Research and Quality (AHRQ). 

If all hospitals achieved the average performance of award recipients for each of the 13 Patient Safety Indicators evaluated, during the 2014 to 2016 study period, 126,342 patient safety events could have been avoided.

“We applaud the hospitals who have received the Healthgrades 2018 Patient Safety Excellence Award,” said Brad Bowman, M.D., chief medical officer, Healthgrades. “Their dedication and commitment to providing safe care creates tangible results for patients.”

[1]  Statistics are based on Healthgrades Patient Safety Ratings and Excellence Award methodology, which is primarily constructed using AHRQ Technical Specifications version 5E applied to MedPAR data for years 2014 through 2016 and represent three-year estimates for Medicare patients only.