October 02, 2019
Jensen, who will begin his new role on Nov. 1, comes to Henrico Doctors' from Universal Health Services' (UHS) Desert Springs Hospital in Las Vegas, where he served as chief executive officer of the 293 bed tertiary care facility.
Under his leadership, the overall employee engagement score at Desert Springs Hospital increased from 3.73 to 3.91 in 2017 and to 4.20 in 2019. In addition, the employee turnover rate decreased from 23 percent to 12.3 percent - the lowest in UHS. The hospital was also named one of America's 100 Best Hospitals for coronary intervention.
Prior to this, he was CEO at Memorial Hospital of Salem County in New Jersey from 2014-2017.
"Ryan has established a reputation for focusing on strong culture, physician alignment, quality, and growth," said Tim McManus, president of the HCA Capital Division. "I am confident that his leadership and exceptional commitment to patient care will benefit the community we serve."
Jensen received his Masters of Health Services Administration from The George Washington University and a Bachelor of Science from Brigham Young University.
"I am grateful for the opportunity to partner and work alongside the talented physicians, staff, and leaders at Henrico, Parham and Retreat Doctors' Hospitals," said Jensen. "These hospitals play such a significant role in delivering safe, high quality care to the communities they serve and I am excited to build upon the success they have achieved."
A native of New Jersey, Jensen and his family look forward to moving back to the east coast.
He replaces Will Wagnon, who served as CEO from 2013 to 2019.